Terms of service

Terms of Service

Last Updated: 7/9/2026

Welcome to [VETRO.VISIONS] our These Terms of Service ("Terms") govern your use of our website, products, and services.

By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility and Account Terms

By using our website, you represent that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

2. Products and Services

[VETRO.VISIONS] offers decorative products, mirrors, custom designs, and related merchandise.

We reserve the right to:

  • Modify product offerings at any time.
  • Discontinue products without notice.
  • Refuse service to anyone for any lawful reason.

3. Product Descriptions

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate.

However:

  • Product colors may vary depending on screen settings and device displays.
  • Handmade or custom products may contain slight variations.
  • Dimensions and specifications may vary slightly due to manufacturing processes.

We do not guarantee that product descriptions or other content are completely error-free.

4. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

  • You are authorized to use the chosen payment method.
  • Payment information provided is accurate.
  • Full payment must be received before an order is processed.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing errors.
  • Cancel orders resulting from pricing inaccuracies.

Applicable taxes and shipping fees may be added during checkout.

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase products from [VETRO.VISIONS].

Order confirmation emails do not guarantee acceptance of your order.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud.
  • Cancel orders due to inventory issues.
  • Cancel orders containing incorrect pricing or product information.

If an order is cancelled after payment has been processed, a refund will be issued in accordance with our Refund Policy.

6. Shipping and Delivery

Orders are processed within [7-9 working days] unless otherwise specified.

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Customs processing
  • Incorrect customer information

Risk of loss and ownership of products transfers to the customer upon delivery.

For complete details, please refer to our Shipping Policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product designs
  • Graphics
  • Images
  • Videos
  • Text
  • Branding materials

is owned by or licensed to [VETRO.VISIONS] and protected under applicable intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Sell
  • Exploit

any content without our prior written consent.

8. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose.
  • To violate any local, national, or international law.
  • To infringe upon intellectual property rights.
  • To upload malicious software, viruses, or harmful code.
  • To interfere with website security or functionality.
  • To engage in fraudulent transactions.
  • To harass, abuse, or harm others.
  • To scrape, copy, or extract website content without authorization.

Violation of these Terms may result in immediate suspension or termination of access.

9. User Content

If you submit reviews, comments, photographs, testimonials, or other content:

  • You grant [VETRO.VISIONS] a non-exclusive, royalty-free license to use, reproduce, and display such content.
  • You confirm that you own or have permission to share the content.
  • You agree not to submit unlawful, offensive, or misleading material.

We reserve the right to remove content at our discretion.

10. Limitation of Liability

To the fullest extent permitted by applicable law, [VETRO.VISIONS], its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from:

  • Use of our website
  • Purchase or use of products
  • Website downtime
  • Delayed deliveries
  • Errors or inaccuracies in website content

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless [VETRO.VISIONS], its directors, employees, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your infringement of third-party rights

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms, our products, or our services shall be subject to the exclusive jurisdiction of the courts located in:

[Hyderabad, Telangana, India]

Customers agree to submit to the jurisdiction of these courts.

16. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website after such changes constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: [VETRO.VISIONS]
Email: [vetro.visions001@gmail.com]
Location: [Hyderabad, India]
Customer Support: [vetro.visions001@gmail.com]

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By using [VETRO.VISIONS], you acknowledge that you have read, understood, and agreed to these Terms of Service.